FOR RETAIL & E-COMMERCE

Catch the delayed order before the customer does

Complaints, chargebacks, and carrier delays land across Intercom, Stripe, and email. Ostavio ties them to the order and ranks them by customer value.

SKULTVAOVCSATchargebackRMA

Complaints ranked by what they cost you

Every ticket is matched to its order and weighted by value and repeat-customer status, so your team answers the ones that matter first.

Delays flagged before the inbox fills

Carrier slippage is caught against affected orders early — you reach out with an ETA instead of fielding angry replies.

On-brand replies, drafted for you

Ostavio checks order status first, then drafts a response in your store's voice. You approve, edit, or send with one tap.

One dashboard, tuned to retail & e-commerce

Click a question to run it against sample data.

Ostavio/ Retail & E-commerceDEMO
COMPLAINTS
5
REFUND RATE
3.2%
ORDERS
128
TRY ASKING — CLICK TO RUN
LIVE ACTIVITY
INTERCOMVIP customer — order #4821 delayed 3 days3m
STRIPEChargeback flagged — $240 · order pulled up20m
GMAILReturn request — checking order status first40m
SLACK#ops — carrier delay hitting 12 orders1h

Sample data · clickable preview · no account needed

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