Ostavio watches your member inbox, class calendar, and Stripe billing together, so failed payments, at-risk members, and full waitlists surface before a cancellation email ever arrives.
Ostavio catches declined and expired-card charges from Stripe the moment they fail and matches them to the member. It drafts a friendly update-your-card message so revenue doesn't quietly leak — you approve each send.
Drops in check-in frequency and class attendance flag members who are drifting long before they email to cancel. Ostavio proposes a targeted win-back or coaching nudge, and waits for your go-ahead.
Overbooked classes, empty off-peak slots, and full waitlists surface together so you can add sessions where demand is real. Every schedule change and member message is proposed for your approval first.
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